Privacy Policy

1. Introduction

At Bidzz Official, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://bidzzofficial.my.id), interact with our chatbot, or engage with our community on platforms like YouTube, Telegram, and Instagram.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: When you use our contact form, we collect your name, email address, and message content, which are sent via Telegram for support purposes.
  • Usage Data: We may collect non-personal data such as browser type, device information, and pages visited on our website through analytics tools (if applicable).
  • Chatbot Interactions: Messages sent to our chatbot (powered by Botpress) may be stored to improve our services and provide support.
  • Social Media: If you interact with our YouTube channel (youtube.com/@bidzzofc), Telegram community (t.me/cheatbybidzz), or Instagram (instagram.com/bidzz_official), we may collect information you share publicly on those platforms.

3. How We Use Your Information

Your information is used to:

  • Respond to your inquiries and provide customer support through our contact form or chatbot.
  • Improve our website, tutorials, and community services.
  • Communicate with you via Telegram or other platforms for updates or support.
  • Analyze website usage to enhance user experience (if analytics tools are implemented).

4. Third-Party Services

We use third-party services that may collect data, including:

  • Botpress: Our chatbot provider, which processes chat interactions. See their Privacy Policy.
  • Telegram: Contact form submissions are sent to our Telegram account for processing.
  • YouTube, Instagram: Social media platforms where we share content. Their respective privacy policies apply.

5. Data Security

We take reasonable measures to protect your data, but no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing personal information.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your data (subject to legal obligations).
  • Contact us with privacy concerns via our contact form at https://bidzzofficial.my.id/#contact or Telegram at t.me/cheatbybidzz.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact us via our contact form or join our Telegram community at t.me/cheatbybidzz.